Fractional COO in Fort Myers
For the family-run operators of Lee County. The dealer, the contractor, the practice, the storage business. Owners who are also the operations department.
Every business in Fort Myers has already lived through a forced shutdown. The question is not whether it will happen again. It is what ran without you last time.
- Lee County
- I am based here. On site is a drive across town, not a flight.
- Twelve companies operated, six of them mine
- One engagement covering operations, software and demand
Continuity is not a binder
Fort Myers is the county seat and the place I live and work from. Since Ian, every owner here knows what it looks like when the building is closed, the staff are dealing with their own houses, and the customers still need answering. Most businesses got through it on the owner's phone and the owner's memory. That is not a system. It is a person.
The operating question I bring to a Fort Myers business is simple. What answers the phone, closes the books and pays the crew when you are not in the building for two weeks? If the honest answer is nothing, that is the first thing to build, and it pays for itself in ordinary months too, because the same systems are what let you take a Friday off.
The same systems that carry a business through a storm are the ones that let the owner take a week off in July.
What it looks like in Fort Myers
Season and off-season staffing
Lee County businesses staff up for winter and carry people through summer. Scheduling, cash timing and who does what in the quiet months is an operations problem, and it is usually solved by the owner working more hours.
The phone and the follow-up
Missed calls in season are lost revenue. A lead that gets a text back in a minute and a call within the hour closes. That is a build, not a hire.
The numbers you can actually read
Most owners here run on the bank balance and a feeling. A weekly view of cash, jobs and margin, built from the systems you already pay for, changes what decisions get made.
Straight answers
I do not run your floor or your crews, and I do not work on site every day. I hold operations, build the systems and run demand. Your people do the work.
- Do you come to the office?
- Yes, when it matters. I am in Fort Myers, so a site visit is a short drive. Most of the work is remote by design, and the first two weeks of a diagnostic usually include a day in the building.
- Is Fort Myers big enough for a fractional COO to make sense?
- It is exactly the right size. Businesses here are large enough to have real operations problems and too small to justify three executive hires. That gap is the whole reason this engagement exists.
- What if I only need help through season?
- That is an ordinary engagement here. Season is when the operating problems show, and a diagnostic scoped in September lands before Thanksgiving.